EUROPE
Vodafone-Panafon Hellenic Telecommunications Company S.A.
Member: Gold
Since: 31.12.2008
Since: 31.12.2008
1-3, Tzavella Street, GR-152 31 Halandri, Athens, Greece
Corporate
Vodafone Greece is a member of Vodafone Group Plc, one of the world's leaders in mobile communications. Vodafone's primary goal and care is to provide innovative and high level telecommunications products and services to its customers.
As a result of Vodafone's constant investment in its network infrastructure, today the company has a technologically innovative telecommunications network that stands out by its reliability, quality, high speed mobile internet and extensive 3G coverage. In the framework of its high quality and innovative products and services, Vodafone is the first mobile communications provider that ushered into the Greek market the femtocell technology through its "Full Sima" device, so that its subscribers may enjoy the best 3G signal quality even inside buildings, where coverage is extremely difficult, if not impossible.
Vodafone Greece has a robust commercial retail network nationwide and has set as a priority to constantly expand the range of products and services it offers to its clients, so that they may be able to choose what truly meets their needs and demands. Moreover, it brings reliable mobile internet services to consumers, thanks to the launching of more and more types of tariff plans and devices - smartphones, chatphones & tablets - that allow internet access from anywhere.
Leading evolutions in the Greek market, Vodafone launched the "Cost control" service, through which its subscribers receive an automated text message free of charge, when they reach 80% of their tariff plan's talk time or mobile internet data volume, so that they have absolute control over their monthly bill, at any moment, wherever they may be. Furthermore, the company has set optimal customer service as its top priority, which helped it win, for the third year in a row, the award for the best customer service centre of 2012.
In the business clients sector, Vodafone offers specialised services and solutions that are designed to rationalise expenses, cut down on operational costs, but also increase businesses' competitiveness. Vodafone provides all necessary communication tools that a modern business, small or large, needs in order to operate efficiently. Vodafone offers unified communication services through the combination of broadband, mobility and cloud that meets a modern business's constantly evolving needs.
Last, within Corporate Responsibility and Sustainability, the company has developed three strategic pillars, which ensure that the company continues to operate responsibly, makes efficient use of natural resources, energy and materials, while also systematically utilising its technology, products and services to develop a sustainable society in economic, social and environmental terms.
As a result of Vodafone's constant investment in its network infrastructure, today the company has a technologically innovative telecommunications network that stands out by its reliability, quality, high speed mobile internet and extensive 3G coverage. In the framework of its high quality and innovative products and services, Vodafone is the first mobile communications provider that ushered into the Greek market the femtocell technology through its "Full Sima" device, so that its subscribers may enjoy the best 3G signal quality even inside buildings, where coverage is extremely difficult, if not impossible.
Vodafone Greece has a robust commercial retail network nationwide and has set as a priority to constantly expand the range of products and services it offers to its clients, so that they may be able to choose what truly meets their needs and demands. Moreover, it brings reliable mobile internet services to consumers, thanks to the launching of more and more types of tariff plans and devices - smartphones, chatphones & tablets - that allow internet access from anywhere.
Leading evolutions in the Greek market, Vodafone launched the "Cost control" service, through which its subscribers receive an automated text message free of charge, when they reach 80% of their tariff plan's talk time or mobile internet data volume, so that they have absolute control over their monthly bill, at any moment, wherever they may be. Furthermore, the company has set optimal customer service as its top priority, which helped it win, for the third year in a row, the award for the best customer service centre of 2012.
In the business clients sector, Vodafone offers specialised services and solutions that are designed to rationalise expenses, cut down on operational costs, but also increase businesses' competitiveness. Vodafone provides all necessary communication tools that a modern business, small or large, needs in order to operate efficiently. Vodafone offers unified communication services through the combination of broadband, mobility and cloud that meets a modern business's constantly evolving needs.
Last, within Corporate Responsibility and Sustainability, the company has developed three strategic pillars, which ensure that the company continues to operate responsibly, makes efficient use of natural resources, energy and materials, while also systematically utilising its technology, products and services to develop a sustainable society in economic, social and environmental terms.
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